Privacy Policy

Last updated: October 2025

1. Information We Collect

We are committed to protecting your privacy. This Privacy Policy explains how RFHN Apps ("we," "our," or "us") collects, uses, and protects your information when you use our mobile applications.

1.1 Information You Provide

• Account information (username, email address)
• Profile information you choose to provide
• Content you create or upload within our apps
• Communications with our support team

1.2 Information Automatically Collected

• Device information (model, operating system, unique identifiers)
• Usage data (features used, time spent, interactions)
• Performance data (crashes, errors, response times)
• Location data (only when explicitly permitted)

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our app services
• Improve app functionality and user experience
• Provide customer support and respond to inquiries
• Send important updates and security notifications
• Analyze usage patterns to enhance our services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our apps (cloud storage, analytics, customer support)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure data centers and infrastructure

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account data: Until account deletion or 3 years of inactivity
• Usage data: Up to 2 years for analytics purposes
• Support communications: Up to 3 years
• Legal compliance data: As required by applicable laws

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Children's Privacy

Our apps are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: rafhan@afb.my
• Telegram: @mohdrafhan

Buy Me a Coffee

Support the development of the apps